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Privacy Policy

Effective date: July 25th, 2024.

Welcome to Shoffi, operated by Avit Tech, LLC. Your privacy is paramount to us, and we are committed to protecting it through this Privacy Policy, which complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our service, accessible from shoffi.app and its subdomains.

1. Definitions and Interpretation

  • “Personal Data” refers to any information relating to an identified or identifiable natural person.
  • “Processing” includes any operation performed on personal data, whether or not by automated means, such as collection, use, management, etc.
  • “Controller” refers to the entity (Avit Tech, LLC) that determines the purposes and means of the processing of personal data.

2. Information We Collect and How We Use It

Types of Data Collected:

  • Personal Identification Information: Name, email address, phone number, etc.
  • Usage Data: IP addresses, browser types, log data, and service usage details.
  • Cookies and Tracking Technologies: We use various cookies and similar tracking technologies to understand how you interact with our service and to enhance your user experience.

How We Use Your Data:

We utilize the data we collect for a variety of reasons, including:

  • To provide and maintain our service.
  • To notify you about changes to our service.
  • To allow you to participate in interactive features when you choose to do so.
  • To gather analysis or valuable information so that we can improve our service.
  • To monitor the usage of our service.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are small pieces of data stored on your device (computer or mobile device) that help us improve our service and enhance your user experience.

Types of Cookies We Use:

  • Session Cookies: These cookies are essential for providing you with services available through our website and enable you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide you with those services.
  • Analytics Cookies: We use Google Analytics cookies to measure and analyze how our customers use the website and to improve its functionality and user experience. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. More information about Google Analytics cookies can be found on the official Google Analytics page.
  • Functionality Cookies: These cookies allow us to remember choices you make when you use our website, such as remembering your language preferences and chat settings. This includes cookies deployed by the Crisp platform to provide live chat support, and potentially other functionality cookies that improve your interaction with our site. These cookies can also facilitate enhanced, more personal features. They do not track your browsing activity on other websites.

Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. To manage cookies:

  1. Visit the settings or preferences menu on your browser to manage settings.
  2. Follow the instructions provided by your browser (usually located within the “help,” “tools,” or “edit” settings).
  3. For more detailed information about cookie management with specific web browsers, find the respective browser’s websites.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: We may process your data if you have given us explicit consent to use your personal data for a specific purpose.
  • Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering a contract.
  • Legal Obligations: Processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

5. Your Rights Under GDPR

You have the right to access, update, or delete the information we have on you. More specifically, your rights include:

  • Right to access – You have the right to request copies of your personal data.
  • Right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • Right to erasure – You have the right to request that we erase your personal data under certain conditions.
  • Right to restrict processing – You have the right to request that we restrict the processing of your personal data.
  • Right to object to processing – You have the right to object to our processing of your personal data.
  • Right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

7. Data Security

We are committed to securing your personal data using commercially acceptable and industry-standard security measures, which include access controls, secure processes, and other technologies and protocols designed to protect information from unauthorized access, destruction, use, modification, or disclosure. While we strive to safeguard your personal data, it’s important to note that no system is impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. Despite our efforts to protect your personal data, we cannot assure or warrant the security of any information you transmit to us.

8. Disclosure of Your Information

We do not sell or share your personal information with third parties for their direct marketing purposes without your explicit consent. We may disclose your personal information when legally required or in response to valid requests by public authorities, such as to meet national security or law enforcement requirements. This may include complying with a subpoena, bankruptcy proceedings, or similar legal process where we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

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